CMC or Computer Mediated Communication
is a process of which human interaction occurs via one or more networked
telecommunication systems. Human interactions by CMC may occur through various
types of networking technology or software such as e-mail, social network sites
(SNS) and instant messaging (IM).
CMC were divided into synchronous and
asynchronous modes. Synchronous communication occurred in real time. A synchronous communication is a communication that takes place like a chit chat with friends. There are various types of
synchronous communication tools like Skype, Yahoo! Messenger and TodaysMeet.com
which enable everyone to make a video or voice call for a conversation
with people around the world. Asynchronous communication in the other hand
does not occur in real time. It can be an email exchange between two person: someone sends you an email and
you later replies to the sender. There’s a time lag between
when the message sent and when you replied to the message even if the time lag
is short. Asynchronous communications tools are Google Mail and
Yahoo! Mail.
When
should we use asynchronous and synchronous communication?
It is both difficult and easy to decide which type of communication should be used. But generally, we use asynchronous communication when urgent feedback is not needed. This type of communication does not pressure the receivers to respond right away. Nevertheless, you are not recommended to use asynchronous communication when you need a quick answer. Or you might lose your patience waiting for the reply.
Synchronous communication is suitable when quick respond needed from the message receivers. Instant messaging or real-time chat applications are appropriate tools for virtual meetings, where parties from all around the world can participate. For example, many companies now allow people who seek job
opportunities from distant area to go for an interview using Skype. It is
believed that Skype video interview option save more time and money for the
people who have to attend interview that located far away from them.
CMC is helpful or harmful?
CMC
is accused of being both asocial and antisocial. In the aspect of asocial, CMC
considered as bad communication because the quality of communication is reduced
due to technological restraint. Lecturers in UNIMAS are allowed to cancel the
class if there is no internet connection during the PNP. The reason behind this
is that lecturers nowadays rely too much on internet. In the aspect of
antisocial in the other hand, CMC have been accused as a bad communication
because it has bad impact towards offline communication and offline
relationships. CMC can put people at risk of
developing poor peer relationships, developing mental health problems, violent
and antisocial behavior. Based on recent studies, high rate of CMC use can lead
to decrease in social functioning. So, CMC indeed
its its negative side.
Family interaction, especially, encounters a lot of problems due to CMC. Even though CMC helps to keep everyone in a family together by allowing them to converse 24/7, but in today's life, CMC definitely does not help in the interaction between family members. At home, the children will be chatting with their friends through the phone; the parents would use the internet to shop or to work. The interaction has became limited due to CMC.
Computer
Mediated Communication VS Face-to-face Communication
The
use of communication technology is growing rapidly and new advancement is made
every day. Everyone now use technology to communicate with other people rather
than talking face-to-face. There’s many American workers today prefer to work
from home via their own computers instead of coming to work and interact with
other people personally. However, if communication technology reaches to the
point where it cause no direct communication from people to people, it may cause a series
of problems.
The first problem is the decline of verbal speech which is leading to poor literary skills. For the second potential problem, social skills will decline if people continue to communicate wirelessly rather than in person. The final problem is the lack of human warmth which deprives people of social cues such as facial expressions that may lead to a possibility of misinterpretation of the message.
The first problem is the decline of verbal speech which is leading to poor literary skills. For the second potential problem, social skills will decline if people continue to communicate wirelessly rather than in person. The final problem is the lack of human warmth which deprives people of social cues such as facial expressions that may lead to a possibility of misinterpretation of the message.
Social
Information Processing Theory on CMC and F2F
“A
SIP instead of a Gulp”
Social
information processing theory (SIP) is an interpersonal communication theory,
developed by Joseph Walther in 1992 that explain how people get to know each
other online without nonverbal cues. SIP endorses online communication. This
theory proposes that despite the lack of cues found in nonverbal communication
of online interactions, there’re many ways for people to process personal or
individualized information. Walther believes that relationships grow only to
the extent that parties first gain information about one another and use it as
a base to form an interpersonal impression of who they are. Walther also argues
that CMC can lead to equally strong relationships as face-to-face with more
time provided. Two features of CMC provide a rationale for SIP theory which is verbal
cues and extended time. Verbal cues referring of how CMC users can create their
own impression towards other base on linguistic content of computer-mediated
message. Extended time means that the communications exchange rate through CMC
is much slower than face-to-face which means the impressions are formed at a
slower pace. Though CMC takes longer than face-to-face communications, CMC
relationships are not weaker than those develop face to face relationships. The
“SIP” refers to someone sipping slowly a glass of water (or having CMC
relationship) where the impressions develop at a slower rate. In the other
hand, if a person were to gulp the water, it is equated as face-to-face
communication. The verbal and nonverbal communications are overflowed into the
conversation resulting in faster impression. Either way, the water is consumed.
So, the result is the same quantity and quality of water (or interpersonal
knowledge). CMC just accumulates at a slower rate.
 |
| Joseph Walther... Founding father for SIP Theory. |
As a conclusion, communicating electronically is cheap, fast and convenient. Recently, CMC has been taken to a whole new level where it is practically impossible for us to lead a healthy social life without our electronic devices anymore.
Who knows? Maybe in the near future, face-to-face communication becomes obsolete. What do you think?
HI inphiniti! The world is changing, it makes us cannot live without internet. As the article mentioned, UNIMAS's lecturer can cancel the class if there is not internet to access. As student I mean us, we also cannot access our slide or notes from the Morpheus via internet. Our assignments that given by lecturer, need to access internet to complete. We need to search information via internet, we need to open a Facebook group for discussion and we need open a Whatsapp group for connecting each member.
ReplyDeleteI give an example to this issue, our campaign subject this semester. One group contains 30 members for project of campaign. If we do not have CMC, how the discussion can be work? How to gather all members together? How we share our idea directly can make sure everyone is receive it? By face to face are not going to work. It takes time for a member to ask everyone to gather. By using CMC, is it much more convenience and faster. A member send the message via Whatsapps just only need 3 seconds, and all the other 29 members will receive and read it. This is how powerful of the CMC today!
CMC is much more convenience and important to us. I admitted, I cannot live without internet. A phone, a computer without internet is nothing, I won't use that anymore. Some older people may not understand why we so addicted on using internet and use CMC to communicate. We have no choice, we must use it, the world has made us today!
Hi, Inphiniti,
ReplyDeleteI do agree with your point of view. I have seen how helpful CMC can be to the communication process, but at the same time it can do so much damages to us too. Everytime we are out of the house, we need a phone with us to allow us to stay contact with our friends and family. Imagine if we have no phone to contact other people when we face any problem outside.
BUT, very interestingly, when we are in the house, we tend to use the phone to contact other people who are outside the house. We text our friends, we have fun scrolling our SNS pages. However, we ignore our parents and siblings. On the other hand, when we are outside the house with our friends, we use our phone to call home, to talk to our siblings.
So, do you realise how ridiculous we are? CMC should help in our communication process, but we use it the wrong way. We ignore the important peoples around us!
I start to understand why some peoples are against the production of smart phones. Not because they hate advancement, but because they realise this advancement has not fulfilled its responsibility, which is to assist in communication between peoples.
In short, I believe, technologies have no fault; we do.
Hai inphiniti, artikel yang menarik dengan trend pada masa kini.
ReplyDeletePenggunaan laman media sosial seperti Facebook dan Twitter bukanlah satu perkara yang asing pada masa kini. CMC yang wujud melalui laman media ini bukan sahaja menjadi pilihan bahkan menjadi satu kewajiban keseluruhan masyarakat pada masa kini. Kemudian, wujud pula medium mesej peribadi seperti aplikasi Whatsapp, Wechat, Line dan Viber yang tumbuhnya seperti cendawan selepas hujan. Tidak dinafikan, masyarakat kini seakan-akan tidak boleh hidup tanpa internet untuk mengakses aplikasi-aplikasi sosial ini. Bukan sahaja menjimatkan masa bahkan menjimatkan duit kerana aplikasi ini adalah percuma bergantung kepada tempoh internet yang dilanggan.
Jika ditanya modes CMC manakah yang sering digunakan, saya berpendapat bahawa “synchronous communication” lebih menjadi pilihan masyarakat. Namun begitu, asynchronous communication juga sangat penting seperti penggunaan email, yahoo atau Gmail dimana urusan, dokumen penting dan formal dihantar melalui rangkaian teknologi ini. Tetapi, asynchronous communication kini seolah-olah terpaksa akur dengan kehebatan sycnchronous communication yang menjadi pilihan ramai sehinggakan temu duga pekerja juga hanya dijalankan melalui jenis komunikasi ini yakni melalui Skype seperti yang diterangkan oleh penulis.
CMC VS F2F?
Ingat lagi lagu Najwa Latiff Cinta Laman Buku iaitu cinta kenal dari laman Facebook. Berkenalan melalui Facebook kemudian baru bersemuka. Kini, situasi seperti ini tidak asing lagi lebih-lebih lagi terhadap mereka yang baru menginjak dewasa, berjinak-jinak dengan kehidupan zaman teknologi bahkan perkara ini juga mempengaruhi golongan mereka yang sudah berumur dimana media sosial dijadikan tempat mencari jodoh. CMC dan F2F ini mempunyai kekurangan dan kelebihan masing-masing. Kelebihan? Bagi mereka yang mempunyai masalah anti sosial, CMC boleh menjadikan terapi pada diri mereka dan juga boleh menjadi racun penambah kepada masalah tersebut. Suka saya kongsikan di sini kisah benar yang berlaku di Suzhou, China yang dimasukkan dalam artikel surat khabar Kosmo bertarikh 11 Februari 2015. Bertajuk “Wanita dibelasah apabila wajah tidak secantik dalam Wechat”, wanita ini dikatakan menggunakan gambar seorang gadis lain yang sangat cantik sebagai gambar utama . Namun setelah bertemu dengan seorang lelaki yang dikenali melalui aplikasi WeChat, beliau dibelasah dengan teruk sehingga terpaksa dibawa ke hospital untuk mendapatkan rawatan. Semua ini kerana rupa beliau yang sebenar tidak sama dengan gambar yang ditunjukkan. CMC dan F2F nyatanya kini saling bergantung. Pada awalnya, segelintir masyarakat menggunakan CMC dan kemudian ke peringkat seterusnya dengan mengadakan pertemuan melalui F2F.
Kesimpulannya, perkembangan demi perkembangan ini melewati manusia dengan pantas. Satu demi satu perubahan dan pembaharuan kian bertambah. Persoalannya, kita yang menentukan cara dank e arah mana penggunaan aplikasi tersebut. Harapannya, keyboard warrior bakal menjadi warrior yang sebenar-benarnya.
Hello inphinitians,
ReplyDeleteI do agree that CMC helps us a lot with communicating with other people. As mentioned by Koh earlier, Student with no internet access is nothing. We need internet to use CMC in order to communicate with other student. This is very important for us because F2F communication is irrelevant today. CMC promise time saving where you can send messages to your friends or groupmates in a short period of time. Yes I also agree with the statement from Tiu that is we are the one who should be blame for the decrease in social skills, not the technologies since we are the one who use it wrongly.
Nevertheless, I believe there's a way to overcome the decrease of social skills. One of them started from parents. They should restrain their young children from using CMC. If not, reduce the usage of it. My parents do same too! When I was in form 1, I can say that I am the one in my class who doesn't have phone that time. It makes me jealous of my friends and furious at my parents who doesn't seem to understand me (for not letting me having a phone although I know they're more than afford to provide me one). When I grew up and mature enough to think about it, it makes me feel thankful for both of my parents for doing so. End up there's some of my friend become antisocial or extremely introvert today. I barely see them outside their house. I believe that CMC did that to them.
Terima Kasih atas artikel yang dikongsikan....
ReplyDelete"CMC tidak mustahil akan menjadi peganti kepada F2F, tetapi F2F Aadalah mustahil untuk digantikan secara langsung dengan CMC"
Perkara di atas menunjukkan bahawa zaman yang semakin canggih telah membawa pengaruh yang sangat mendalam dari segi komunikasi seharian kita. Tanpa kita sedar segala aktiviti harian mahupun perbincangan semuanya lebih mudah jika berinteraksi menggunakan aplikasi yang disediakan seperti laman sosial, Skype dan sebagainya.
CMC juga lebih memberi keselesaan kepada kita kerana kita tidak perlu bersemuka dengan orang kedua jika ingin berbual. Perbualan melalui CMC ini juga adalah lebih menarik daripada F2F. Melalui pengalaman saya sendiri saya lebih senang berbual atau berkenalan dengan rakan-rakan melalui CMC. Hal ini kerana apabila saya berdepan dengan mereka menyebabkan saya hilang kata-kata dan tidak mendapat maklumat yang lebih mendalam tentang diri mereka.Situasi ini juga menyebabkan kedua-dua individu itu lebih perhatian kepada gajet masing-masing.
Namun, F2F juga sangat penting dan tidak mungkin dapat digantikan dengan CMC.
Contohnya, dalam sesebuah keluarga untuk mendidik anak-anak dari kecil juga kita perlukan komunikasi F2F ini. Selain itu, dari aspek pekerjaan seperti bahagian kehakiman juga perlukan perbicaraan yang bersemuka dan tidak semuanya perlu bergantung kepada CMC semata-mata.
Oleh itu, dalam memilih medium perantaraan kmunikasi yang sesuai kita harus bijak menggunakan medium mengikut kesesuaiannya dan ingatlah bahawa dunia semakin mengongkong kita untuk tidak berinteraksi sesama makhluknya.
Terima Kasih atas artikel yang dikongsikan....
ReplyDelete"CMC tidak mustahil akan menjadi peganti kepada F2F, tetapi F2F Aadalah mustahil untuk digantikan secara langsung dengan CMC"
Perkara di atas menunjukkan bahawa zaman yang semakin canggih telah membawa pengaruh yang sangat mendalam dari segi komunikasi seharian kita. Tanpa kita sedar segala aktiviti harian mahupun perbincangan semuanya lebih mudah jika berinteraksi menggunakan aplikasi yang disediakan seperti laman sosial, Skype dan sebagainya.
CMC juga lebih memberi keselesaan kepada kita kerana kita tidak perlu bersemuka dengan orang kedua jika ingin berbual. Perbualan melalui CMC ini juga adalah lebih menarik daripada F2F. Melalui pengalaman saya sendiri saya lebih senang berbual atau berkenalan dengan rakan-rakan melalui CMC. Hal ini kerana apabila saya berdepan dengan mereka menyebabkan saya hilang kata-kata dan tidak mendapat maklumat yang lebih mendalam tentang diri mereka.Situasi ini juga menyebabkan kedua-dua individu itu lebih perhatian kepada gajet masing-masing.
Namun, F2F juga sangat penting dan tidak mungkin dapat digantikan dengan CMC.
Contohnya, dalam sesebuah keluarga untuk mendidik anak-anak dari kecil juga kita perlukan komunikasi F2F ini. Selain itu, dari aspek pekerjaan seperti bahagian kehakiman juga perlukan perbicaraan yang bersemuka dan tidak semuanya perlu bergantung kepada CMC semata-mata.
Oleh itu, dalam memilih medium perantaraan kmunikasi yang sesuai kita harus bijak menggunakan medium mengikut kesesuaiannya dan ingatlah bahawa dunia semakin mengongkong kita untuk tidak berinteraksi sesama makhluknya.
Hai. Terima kasih atas perkongsian mengenai artikel ini. Ya, memang tidak dapat disangkal lagi bahawa perkembangan teknologi masa kini menyebabkan manusia menjadi semakin malas. Kenapa? Hal ini kerana manusia akan bergantung sepenuhnya dengan teknologi untuk menjalankan aktiviti harian.
ReplyDeleteDari aspek komunikasi, penggunaan laman sosial seperti facebook, yahoo messager, email dan sebagainya memudahkan kita untuk menyampaikan sesuatu dengan pantas. Namun, CMC ini ibarat mendidik generasi zaman moden ini untuk tidak terlalu bersosial. Contohnya, dengan adanya gadget yang canggih ramai dalam kalangan masyarakat kita enggan berkomunikasi secara F2F. Ia seolah-olah membuang masa mereka untuk mengadakan pertemuan untuk tujuan tertentu.
Kesannya, kemahiran bersosial serta tidak mempunyai keyakinan diri apabila bergaul dengan orang lain. Dapat disimpulkan bahawa CMC ini melonggarkan perhubungan sesama individu. Hal ini kerana, apabilaasing-masing sibuk dengan gadget tanpa berkomunikasi.
In this era of technology, it is inevitably for Computer Mediated Communication (CMC) to give a strong impacts to our lives. Firstly, CMC makes our works more efficient. For example, students can always communicate with lecturers by sending their problems in study to the lecturer or pass up assignment through online. Lecturers can respond to them in anytime whenever they notice the messages rather than for students to knock at the door for several times but could not meet up with lecturers. The same things happen in companies especially among workers and managers or bosses.
ReplyDeleteAlthough CMC make our lives smooth and efficient, it may cause loneliness too. Peoples prefer to stay indoor to communicate or make new friends with others through CMC. They did not socialize with others in face to face. Therefore, they will face loneliness in offline because they may have only a few friends in offline. Besides, they may lack of face to face communication skills which cause them to be afraid in talking to others.
There is a very significant phenomenon happened recently. Although peoples sit on the same table, they refuse to talk to each others. They prefer to play on their smart phone, view Facebook, Whatsapp with another friends or Wechat with others who were not around. Peoples should be smart in using CMC. Although CMC helps in our lives, we should not neglect the importance of face to face communication.
Hola everyone!
ReplyDeleteCMC or F2F?
Which one is your better choice? Actually both kind of communication are important nowadays. In my opinion, F2F in building relationship but CMC is more to working stuff. As an example, I have WhatsApp group for my ex-schoolmates where all the members can keep in touch with each other but I am rarely to leave a chat on that group. It is not about forgetting all those old friends, but I prefer to meet and chat with them F2F rather than using WhatsApp. Sometimes, some of my friends asked me to give responds in the group but I will respond if I have information to tell everyone in the group. If my point is not related to all group members, I would rather text one by one to tell them. When people are talking nothing that relates me in the group, it is wasting my time to read all of it. That is why I don’t really like CMC especially involves group. If personal chat, it is okay for me. But, mostly CMC is about important things that I need to know or do.
However, F2F is more important to CMC because either working stuff or building relationship is applicable. As an example, in group assignment it is important for us to meet face to face to discuss what we would do or the distribution of tasks. In building relationship also it is important to communicate face to face, such as family gathering. It doesn’t work if we are only chatting using CMC. It might be easier to some of restraint such as time consuming but it is not as smooth as face to face conversation. Besides, CMC also might cause misunderstanding between persons, right?
As a conclusion, both of CMC and F2F are important and very helpful on the certain situation that we face. In order to have good conversation and relationship, we should use both CMC and F2F wisely, and do not make all the restraint as an excuses to break off the relationship.
Tidak semua komunikasi boleh menggunakan CMC atau F2F. Berdasarkan pengalaman saya, saya menggunakan CMC apabila saya berkomunikasi secara jauh dengan orang yang dihubungi. Contohnya, saya mempunyai kawan di luar negara, oleh itu melalui CMC saya boleh menghubungi kawan saya tersebut. CMC memang banyak memudahkan saya.
ReplyDeleteSaya juga menggunakan komunikasi F2F pula apabila bergaul dengan rakan-rakan yang dekat dengan saya. Bagi saya F2F lebih senang untuk faham dan tidak mudah berlaku salah faham. Alangkah pelik jika kita berada pada jarak yang dekat namun menggunakan CMC.
Bagi saya, CMC tidak langsung mengganggu pergaulan sosial saya, namun lebih banyak membantu saya ketika dalam kecemasan. Apabila saya berseorangan di rumah dan berasa bosan saya boleh berhubung dengan rakan-rakan melalui laman sosial. Tambahan pula, saya tidak akan menggunakan telefon bimbit ketika sedang berkomunikasi dengan keluarga mahupun rakan-rakan. Saya lebih menghormati orang yang berada di hadapan saya berbanding dengan orang di dalam telefon.
Kesimpulannya, kita kena bijak untuk menggunakan teknologi pada masa kini.
This comment has been removed by the author.
ReplyDeleteSalam inphiniti..
ReplyDeletePada pendapat saya, CMC tidak memberi impak yang negatif. Hal ini adalah kerana ia merupakan salah satu medium untuk kita berkomunikasi secara cepat, tidak memerlukan masa yang lama, jimat dan tiada limit dari segi masalah geografi. Dengan erti kata lain, walau di mana kita berada, komunikasi tetap mampu dilakukan dalam sesuatu hubungan tidak kira dengan anggota keluarga, teman dan siapa-siapa sahaja.
Apa yang menjadi masalah ialah sikap manusia sendiri yang malas untuk bersosial. Diberikan situasi, dua orang iaitu A dan B. Masing-masing hidup dalam zaman perkembangan teknologi, mempunyai gajet serta pengamal CMC. Namun begitu, A sentiasa meluangkan masa bersama keluarga dan juga rakan-rakannya. Interaksi secara F2F juga berlaku serta penggunaan gajet dikurangkan kerana masa yang diluangkan lebih kepada perbualan secara bersemuka. Sebaliknya, B hanya meluangkan sedikit masa bersama keluarga dan rakannya secara F2F. Dia lebih suka berinteraksi menggunakan teknologi yang ada kerana menjimatkan masa dan tenaga.
Jika dilihat situasi di atas, yang menjadi masalah ialah sikap pengguna B itu sendiri yang malas dan terlalu bergantung dengan CMC. Tidak semua perkara boleh diselesaikan melalui CMC. Sesetengah perkara yang penting lebih baik diselesaikan secara tradisional, iaitu bersemuka dan berkomunikasi secara F2F. Pilihan terletak di tangan anda. Sekian.